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Appointments

Request an Appointment

The practice is open from 8am to 6.30pm Mondays to Fridays (and for pre-booked appointments Monday to Friday 6.30pm – 8pm and Saturdays 8am-6.30pm)

To request an appointment with a GP, Physio, ANP or Pharmacist please visit this page and select 'Medical Request'. Please complete the form with as much information as possible.

To request an appointment with a Nurse or anyone else please visit this page and select 'Admin query' then 'Something else'. Provide detail on what you need to see a Nurse for.

The information you provide will be triaged (checked) by a trained team of administrators and clinicians within 4 working hours and actioned as needed. Triage allows us to offer the most suitable care for a patient, with the right member of the team, and with suitable urgency.

If you are unable to follow the above links please call the reception team on 020 8547 4270 and a member of the team will fill out your request on your behalf (please only call if needed to keep the phone lines free and the receptionists able to do other work).

You will need to provide details of your appointment request to allow us to process the request as efficiently as possible.

Cancel an Appointment

Please give us as much notice as possible if you need to cancel your appointment.

If your appointment is in the next 12 hours please ring us to cancel your appointment.

You can call the surgery on 020 8547 4270

If your appointment is more than 12 hours away, please visit this page and select 'Admin query' then 'Something else' and then give us the date/time/day of your appointment.

You can also cancel by responding to an appointment reminder text if it has a link in it.

Out of Hours

We offer pre-booked appointments Monday to Friday from 6.30pm – 8pm.  To request an appointment please visit this page and select 'Medical Request'. Please complete the form with as much information as possible.

We are closed from 6.30pm on Fridays until 8am on Mondays. 

However, we can offer appointments on Saturdays from 9am - 5pm via our local ‘hub’ located at Surbiton Health Centre. 

This is manned by local GPs who have full access to your medical records.

Appointments can be made by calling 020 3405 8631 – please note this is not a walk-in service, you must make an appointment.  

For more information please visit the hub website Extended Access | Kingston GP Chambers

Home Visits

Home visits are available only for patients who are unable to come to the surgery because of their health, mobility, or frailty. However, we now offer phone and video consultations, so these may suit people who are unable to come to the surgery for other reasons.

If you need a home visit, please telephone the surgery before 11am. This will give the practice time to organise the daily schedule. 

NHS 111

When it’s out of hours and it’s less urgent than 999 but you need medical advice, contact NHS 111: When to use NHS 111 online or call 111

Canbury